FAQ's

WHEN WILL MY ORDER SHIP?

All orders are made to order and shipped from Calgary, AB Canada. Please allow 4 -7 business days for your order to be made just for you, processed and shipped.

We do carry stock on some of our top sellers, so if we have your item ready, it could ship within 24-48 hours. 

Please contact us with any questions, thank you so much for your patience.

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WHAT IS YOUR RETURN/EXCHANGE POLICY?

We gladly accept returns & exchanges. Contact us within 7 days of delivery, item must be shipped back within 14 days of delivery. Buyer is responsible for any loss of value if the item is not returned in it's original condition. Buyers are responsible for return shipping costs (prices vary depending on weight/size of package and location).
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DO YOU OFFER LOCAL PICKUP?
Absolutely! Select PICK UP as your shipping option, you will receive an email when your order is ready. We are located in N.W. Calgary, in Panorama Hills. If you are attending one of the local Christmas Markets we will be at, we can arrange pick up from there too. Find our Market Schedule in the side bar under "Markets".  Send us a message to inquire.